Bycicles
Do you have a bicycle storage area?:
No, we do not have a dedicated bike storage area. You may lock your bicycle in our backyard, but we can not guarantee it’s safety, so we accept no responsibility for damage or theft. We do not allow bicycles inside our homes, so plan accordingly.
Do you provide bicycle locks?
We do not provide bicycle locks; you are expected and heavily encouraged to bring your own.
Parking
Do you have parking(Douglas House &Cambie Lodge):
We have limited parking available and operate on a first-come, first-served basis. There are also paid parking options nearby, as well as authorized neighborhood parking lots. Please note that street parking has certain restrictions.
Do you have parking(Windsor House):
Windsor House does not have parking. Paid parking is available two blocks away or at authorized neighborhood parking lots. Please note that street parking has some restrictions. We do not provide any parking of our own, but there is plenty of street parking close by. Street parking is 2 hours Monday to Friday from 9:00 am to 6:00 pm, and unlimited on weekends, and after 6:00 pm. Please check the street signs before parking, as some areas are permit-only.
Can we reserve a parking spot?
No, we have limited parking available and operate on a first-come, first-served basis for Douglas & Cambie Lodge.
Do you charge extra for the parking spot?
No, the parking is complimentary.
Can we park multiple cars?:
We only allow one car per room. Any additional cars will have to use street or lot parking. Failure to comply with our rules may result in your car being towed.
Can we leave our car parked after check-out:
We do not allow guests to leave their cars later than 11 am. Failure to comply with our rules may result in your car being towed.
General
Do you have a shuttle?
We do not have any shuttle services.
Do you store luggage after check-out?:
We do not store luggage for guests that are not currently staying with us. We may hold on to your luggage on the day of your check-out for a few hours before 5 pm.
Do you store luggage for days before check-in or after check-out?
No, we only store luggage for guests that are not currently staying with us. We may hold on to your luggage on the day of your check-out for a few hours before 5 pm.
Do you have an elevator or a bell boy?:
We do not have an elevator. You are expected to move your luggage up and down any steps. Staff may provide help if they are able and available, but are not expected nor required to move anyone’s luggage.
Do you have a computer or printer for public use?:
We do not have any computer or printer open for public use. If you need to print something, you may ask our staff for help, but it will be left to their discretion whether to accept the request or not. We try to be as helpful as we can, but any unreasonable requests will be denied.
Are common areas available at all hours?
We don’t have any strict rules, but we suggest that you limit your use of the shared spaces between 8 am to 8 pm to avoid disturbing other guests. In general, we kindly request everyone to keep the noise level low, especially in the early morning and late evening.
Are pets allowed to the commune areas if somebody visit me during my stay?
No pets are allowed in all areas except for official service dogs, who can stay with guests.
