• Guestroom guarantee: Beautiful Guest House, B&B (Cambie Lodge, Douglas, and Windsor House) requires a valid credit card to guarantee your reservation. • Credit card validation: Please note that to process your reservation, we must validate your credit card, with a pre-authorization on your credit card of $ 1.00 Canadian dollar for each day reserved. • Payments: The total amount of your bill will charge to the credit card that we have on file three days before the arrival date. If you wish to pay with a different card, you must contact us by phone: 1-604-872-3060 or by email at firstname.lastname@example.org and provide the new credit card number. If your credit card decline, we will email you to request the new credit card information if we don’t receive any information from you in the next 24 hrs., we reserve the right to cancel your reservation. • Additional Guest Rate: Our base rate covers a maximum of two guests; Any guest older than 11 months has a cost of CA $ 20.00 per night. If you do not add the extra guests to your reservation, the additional cost will be added and charged to your receipt during your stay. • Credit cards we accept: Visa & MasterCard, please note, we charge in Canadian dollars and the responsibility for the exchange conversions is your credit card company. • Reservation for another person: If someone reserves a room for you, or you reserve for another person, in order to confirm the reservation, the credit card owner will need to contact us to fill out a form with the authorization of the payment. You can contact us by phone at 604-872-3060 or by email at email@example.com. • Taxes: We charge a total of 16% taxes (Goods and Services Taxes (GST) – 5% and Hotel Room Taxes (HRT) – 11%).
By admin|2022-08-03T19:53:54+00:00June 15th, 2022|Reservations|Comments Off on Reservations Policies